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Through advice columns such as Dear Abby, as well as reprinted newspaper cartoons, Baym illustrates how online communication moved from the fringes of society to become a mundane part of cultural life.
In letters from the mid-1990s, "cyberaffairs" were viewed as a result of the Internet's destruction of real-life relationships, reflecting a technologically determinist perspective in which a technology is seen to directly cause social behavior.
It focuses primarily on the Internet and the mobile phone, both technologies that seem to blur traditional boundaries by which we have understood communication.
The distinctions between communicating with one and communicating with many are lost, a strict sense of privacy and publicity is blurred, and the ability to extend communication across space and time in new ways shapes the forms of communication seen in digital media.
From communication may come community, and such is the focus of the fourth chapter, "Communities and Networks," which is likely to particularly appeal to those interested in fandom.